Shipping policy
Niveloa Shipping Policy
At Niveloa, we aim to offer a smooth shopping experience for our customers in the United Kingdom, providing clear, straightforward delivery policies. We currently offer free shipping on all orders within the UK, with no minimum purchase required.
Shipping Locations
This policy applies to orders shipped within the United Kingdom.
Delivery Times
- Order Cutoff Time: 17:00 London timezone (GMT).
- Order Handling Time: 1–2 business days (Monday to Friday).
- Transit Time: 5–7 business days (Monday to Friday).
- Estimated Delivery: 6–9 business days.
Carrier Services
We work with reliable carriers to ensure timely deliveries within the UK, including:
- Royal Mail
- UPS
Shipping Costs
- Free Shipping: All qualifying orders shipped within the United Kingdom include free shipping, with no minimum spend required.
Delivery Issues
If you experience any problems such as delays or missing parcels, please contact our customer service team immediately. We’re committed to getting your order to you quickly and safely.
Tracking Your Order
Once your order has shipped, we’ll send you an email with a tracking number. You can follow your parcel’s journey via the provided link.
Questions?
If you have any queries or need further details, feel free to get in touch with our customer service team. You may also find more information in our FAQs.
Contact Information
- Business Name: Niveloa
- Address: 10A S Villas, London NW1 9BS, United Kingdom
- Email: info@niveloa.com
- Phone: +44 2045773297
Customer Service: Monday to Friday, 09:00 – 17:00
We typically reply within 1–2 business days.
Thank you for choosing Niveloa!